TheWordFlow Studios (“we”, “us”, “our”) operates the website [https://thewordflowstudios.com/](https://wordflowstudios.com/) (“Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our Site.
1. Information We Collect
We may collect the following types of personal information:
Contact information: such as your name, email address, phone number, when you contact us via the Site or book a call.
Usage information: details of your visits to our Site, including pages viewed, links clicked, time spent, IP address, browser and device information.
Communications: any messages you send us (via contact form, email, etc.), and our responses.
Cookies and similar technologies: we may use cookies, web beacons, and tracking technologies to collect certain information and help us understand and improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
* To provide, operate and maintain the Site.
* To respond to your inquiries, requests, bookings or communications.
* To send you updates, marketing communications and other information that we think may interest you (you may opt-out at any time).
* To monitor and analyze usage and trends, improve and customise the Site and our services.
* To detect, investigate and prevent fraudulent or illegal activities and ensure security of our Site.
3. Legal Basis for Processing (if applicable)
If you are in a jurisdiction requiring legal basis disclosures (e.g., GDPR):
* We process your personal data based on your consent (for marketing communications) and/or our legitimate interests (for operating and improving services, ensuring security).
* You may withdraw consent at any time where our processing is based on consent.
4. Sharing and Disclosure of Information
We may share your information with:
* Service providers, contractors or third-party vendors who help us operate the Site (e.g., hosting providers, email service providers).
* Legal or regulatory authorities when required by law or to respond to lawful requests or protect our rights, property or safety.
* In connection with a merger, sale, acquisition, reorganisation, or similar transaction (you will be notified insofar as required by law).
We will not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies (small data files placed on your device) and similar technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
6. Data Security and Retention
We have implemented appropriate technical and organisational measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, we cannot guarantee absolute security.
We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable law.
7. International Transfers
If you are visiting our Site from outside the United States/Nigeria (depending on where WordFlow Studios is based), your information may be transferred to, stored and processed in a country other than your own. We will take reasonable measures to protect your data.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
* The right to access and receive a copy of the personal information we hold about you.
* The right to correct or update your personal information.
* The right to request deletion of your personal information in certain circumstances.
* The right to withdraw consent (for processing that is based on consent) or to object to certain processing (based on legitimate interests).
* The right to lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us at the contact details below.
9. Children’s Privacy
The Site is not intended for children under the age of 13 (or local minimum age). We do not knowingly collect personal information from children under that age. If you become aware that a child has provided us with personal information, please contact us. We will delete such information.
10. Contact Us
If you have any questions about this Privacy Policy, or want to exercise your rights, please contact:
WordFlow Studios
Email: [[email protected]](mailto:[email protected])
Phone: +1 774-386-1054
11. Changes to This Privacy Policy